How To

How to do things even better!

A helpful guide to getting the most out of the DreamDiner platform
Promote Order Statuses

Updating the order status from "Ordered" to "Served."

In DreamDiner, you can easily update the status of individual items within an order, as well as change the overall order status from the initial “Ordered” stage to the final “Served / Delivered” stage. This functionality helps your team manage preparation more effectively while also providing your clients with real-time updates on the current status of their orders in their app.

Every item in an order goes through four phases:
1. **Ordered** (color: red) – The item has been submitted by the client.
2. **In Progress** (color: orange) – The preparation of the item has begun.
3. **Ready** (color: green) – The item is ready to be delivered to the client.
4. **Served / Delivered** (color: purple) – The item has been delivered to the client.

Once all items in an order have been fully delivered, they are moved to the Archive (History) page.
Changing and managing item statuses can be done in several ways. It’s important to note that any changes to item statuses will be updated in real-time on the clients’ app order.

**Via the Admin Dashboard:**
1. Navigate to your admin dashboard and select the “Orders Management” card. Each row represents a different order.
2. Clicking on a row opens a detailed view of that order.
3. In this view, you can change the entire order status from “Ordered” to “Delivered” by tapping the “Set as Done” button. You can also toggle the status back if needed.
4. In the client app, items will automatically move from the “Ordered” column to the “Delivered” column on the tracking page.

**Via the Prep App:**
The Prep App offers more options for managing order statuses, depending on your preferred view for preparation control. The default view is the “Bons” view.
1. In this view, items can only be moved from the “Ordered” state to the “Ready” state. This can be done individually by checking each item’s line or for multiple items at once using the “Mark all as ready” button.
2. The “Delivered” button will only appear in the preview pane once all items in the order are marked as “Ready.” Clicking this button will archive the order, indicating that the preparation for this order has been completed.
Executive Summary

What is DreamDiner?

DreamDiner is an out-of-the-box ecosystem, all-inclusive management platform designed for businesses in the dining industry, including restaurants, bars, cafes, and food trucks. It enables the creation of a complete ordering system based on a digital menu. The platform functions as an ecosystem that streamlines the process, starting from the client's order and continuing through digital preparation control to self-payment.

DreamDiner aims to revolutionize the restaurant industry in the same way that WIX and similar platforms transformed website creation. Our goal is to enable businesses to easily set up a digital ordering and menu system that looks great and functions smoothly, with the restaurant taking center stage while DreamDiner operates in the background. Our system alleviates the complexities of setting up, financing, and developing such a solution, freeing businesses from reliance on companies that impose restrictive service agreements in exchange for a large share of their profits. DreamDiner only takes a modest 1.2% of turnover, but this fee applies only when a business opts to receive payments through our platform. Without this payment feature, businesses lose one of the system’s main benefits. Alternatively, we offer a full-featured service for a fixed monthly fee of $40, which does not include a payment processing option.

Business Acquisition

How can we persuade businesses to join?

DreamDiner takes pride in offering a free product that serves as a comprehensive digital menu solution for all businesses that sign up for our platform. Our global advertising campaign should focus on attracting businesses seeking an effective replacement for their existing printed menus with our top-notch, free product. Once these businesses become familiar with the system, they can explore the option of accepting orders using the 500 free credits they receive upon creating their business account. They can continue to grow with us by choosing from the upgrade plans available on our platform.