Contents
How To
How to do things even better!
Promote Order Statuses
Updating the order status from "Ordered" to "Served."
Every item in an order goes through four phases:
1. **Ordered** (color: red) – The item has been submitted by the client.
2. **In Progress** (color: orange) – The preparation of the item has begun.
3. **Ready** (color: green) – The item is ready to be delivered to the client.
4. **Served / Delivered** (color: purple) – The item has been delivered to the client.
Once all items in an order have been fully delivered, they are moved to the Archive (History) page.
**Via the Admin Dashboard:**
1. Navigate to your admin dashboard and select the “Orders Management” card. Each row represents a different order.
2. Clicking on a row opens a detailed view of that order.
3. In this view, you can change the entire order status from “Ordered” to “Delivered” by tapping the “Set as Done” button. You can also toggle the status back if needed.
4. In the client app, items will automatically move from the “Ordered” column to the “Delivered” column on the tracking page.
**Via the Prep App:**
The Prep App offers more options for managing order statuses, depending on your preferred view for preparation control. The default view is the “Bons” view.
1. In this view, items can only be moved from the “Ordered” state to the “Ready” state. This can be done individually by checking each item’s line or for multiple items at once using the “Mark all as ready” button.
2. The “Delivered” button will only appear in the preview pane once all items in the order are marked as “Ready.” Clicking this button will archive the order, indicating that the preparation for this order has been completed.
Executive Summary
What is DreamDiner?
DreamDiner is an out-of-the-box ecosystem, all-inclusive management platform designed for businesses in the dining industry, including restaurants, bars, cafes, and food trucks. It enables the creation of a complete ordering system based on a digital menu. The platform functions as an ecosystem that streamlines the process, starting from the client's order and continuing through digital preparation control to self-payment.
DreamDiner aims to revolutionize the restaurant industry in the same way that WIX and similar platforms transformed website creation. Our goal is to enable businesses to easily set up a digital ordering and menu system that looks great and functions smoothly, with the restaurant taking center stage while DreamDiner operates in the background. Our system alleviates the complexities of setting up, financing, and developing such a solution, freeing businesses from reliance on companies that impose restrictive service agreements in exchange for a large share of their profits. DreamDiner only takes a modest 1.2% of turnover, but this fee applies only when a business opts to receive payments through our platform. Without this payment feature, businesses lose one of the system’s main benefits. Alternatively, we offer a full-featured service for a fixed monthly fee of $40, which does not include a payment processing option.