Prep Assist · part of KDS

Prep Assist

Cook by the item, not by the ticket.

A busy kitchen means dozens of tickets, each with a few items. Cooking one order at a time — a burger here, a burger there — is slow and easy to get wrong.

Prep Assist flips it. Tell it what you want to work on — say, Cheeseburgers — and it instantly gathers every pending one across every live order, ready to cook as a batch.

For each one it shows exactly how to make it — options and special requests — and who it's for. No more scanning every card.

Prep Assist
Live from the DreamDiner app
Pick an item
See every pending one
Cook as a batch
Mark In Prep

Pick an item. See them all. Cook them together.

How Prep Assist works

Right from the Kitchen Display, in a few taps:

1Tap Prep Assist and choose up to 3 items to focus on
2It gathers every pending instance across all live orders
3Each shows its build, special requests and the order it's for
4Select them — or all — and mark In Preparation together

Prep Assist handles up to 3 items at a time — focus, cook, move on.

Every pending one, at a glance

Prep Assist groups the item you chose and lays out each pending order beneath it — with everything you need to cook it right:

  • The item, with its photo and how many orders are waiting
  • Who each one is for — the order and customer
  • Exactly how to make it — size, add-ons, cooking notes
  • Any special request, clearly flagged
Cheeseburger
3 orders
Jordan · #128No onions
Ava · #131Extra cheese · medium
Sam · #133Add bacon
Start prep (3)

Cook in batches, not in circles

Fire all three cheeseburgers together, plate all the salads at once. Batching the same item is faster, more consistent, and wastes less — exactly how a pro kitchen wants to work.

When you're done, mark them In Preparation in one tap — the guests' live trackers update instantly.

Nothing missed, nothing double-made

Prep Assist only shows what's still pending — anything already marked Ready drops off automatically. So you never re-cook a burger that's already done, and nothing waiting gets forgotten.

Built into the KDS you already use

Prep Assist isn't a separate tool — it's one tap inside the Kitchen Display System, on the same screen and stations your team already works with.

Explore the KDS

Why chefs love Prep Assist

It's the fastest way to clear a rush — and it's unique to DreamDiner.

Cook by item, not by ticket
See every pending order for an item at once
Exact build & requests for each
Batch for speed and consistency
Never double-make or miss an item
Built right into the KDS

Cook smarter, not harder.

DreamDiner Prep Assist
Cook by the item. Clear the rush.
  • Pick an item — see every pending order
  • Exact build & special requests
  • Know who each one is for
  • Batch-cook up to 3 items
  • Mark In Prep in one tap

Unique to DreamDiner, Prep Assist turns a wall of tickets into a simple, item-by-item cook list — so your kitchen moves faster and gets every order right.

Pick an item. See them all. Cook them together. Powered by DreamDiner.

Accessibility
High contrast
Underline links
Reduce motion
Dyslexia-friendly font